This week we had a recap of the Know10 event Service-Now's vendor show, usage of social media solutions and technology for improved ITSM communication and a breakdown of mobile technology. Definitely more technical than our typical shows, but a real perspective of the tools that we are all trying to leverage.
More great show notes from Chris Dancy here:
Thanks as always to our producer at large out Matt Beran
ITSM Weekly The Podcast (Week 12) from ServiceSphere on Vimeo.