Great content for CMDB discussions this week.
For my non-ITSM blog readers CMDB stands for Configuration Management Database. It's where you store information about the technology and processes used to manage your technology systems. I have blogged frequently on the topic, and have had a running theme of "Keep it pratical, keep it lean, keep it relevant." So it was a real joy for me to have an expert like Glenn O'Donnell on the panel this week.
What's great about this topic, is Glen's perspective can be applied to many complex undertakings. We frequently use the expression don't boil the ocean, yet constantly people take on too much. I think you will enjoy listening to Glen and his perspective of complexity and progress.
Show Notes by Chris dancy Here: http://www.servicesphere.com/blog/2010/4/11/itsm-weekly-the-podcast-week-10.html
ITSM Weekly The Podcast (Week 10) from ServiceSphere on Vimeo.