This week we had a recap of the Know10 event Service-Now's vendor show, usage of social media solutions and technology for improved ITSM communication and a breakdown of mobile technology. Definitely more technical than our typical shows, but a real perspective of the tools that we are all trying to leverage.
More great show notes from Chris Dancy here:
http://www.servicesphere.com/blog/2010/4/24/itsm-weekly-the-podcast-week-12.html
Thanks as always to our producer at large out Matt Beran
Listen Now:
ITSM Weekly The Podcast (Week 12) from ServiceSphere on Vimeo.
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